How do I find out if my event date is available?
To inquire about availability, email us at email@example.com
Can I just pop by to view the space?
We would love to show you around! We ask that you set an appointment in advance so that we give you the full, undivided attention that you need. You can set an appointment emailing us at firstname.lastname@example.org
OK, I love it! I want to book, now what?
We require a security deposit, a 50% non-refundable deposit of the rental fee and a signed agreement in order to secure your date. The remainder will be due 90 days before your event. For events within 90 days, 100% of the rental fee is due.
Do you take credit cards?
Yes, we take credit cards. A 3.25% fee on the total will be added.
Can I hold my date until I make a decision?
Due to demand, we are unable to hold dates until payment has been made.
What if I cancel after booking?
We understand that things come up and plans change. Please let us know as soon as possible. Your 50% non-refundable deposit is non-negociable.
ABOUT THE PROPERTY
How many guests can I have?
Our maximum occupancy for the property is 98 people.
Can I have tables and chairs delivered?
You may, but it is not necessary. Urban Fire House comes with custom wood tables and metal and wood chairs. If you choose not to use these, tables and chairs must be provided by a professional rental company. There is no storage space for holding items.
Can I bring my own decor?
Yes you may, but it must be approved as to not damage our space with installation.
Do you have an outdoor space?
Yes, we have a spacious and beautiful outdoor space.
Do you have a stage/ arbor?
Currently everything but tables and chairs must be rented by a professional rental company. We do not provide outdoor furniture.
Do you have a sound system for me to use?
Yes, we have a very nice and user-friendly sound and lighting system.
Do you have a kitchen, what is included?
Yes, for light prep only. Our kitchen amenities include a fridge, microwace and sink.
Do you have parking?
There is limited parking on our property as well as overflow parking available at Gateway church across the street. See Map.
Can I bring my own alcohol? (and serve it myself?)
We do not allow cash bars. Urban Fire House insists on a TABC certified bartender. Bartenders will bring their own bar tools. You must provide the liquor, wine, beer, mixers, ice, garnish, beverage napkins, straws, picks and any and all other items needed to serve. These items must be dropped off at the venue on the day of your event. Ice should be delivered to the venue at your vendor arrival time, not sooner.
Is security provided or is it extra?
An off-duty officer is required for all events with over 45 guests, after 5 PM or where alcohol is being served.
Can I bring my own caterer/ photographer/ DJ?
Can I bring my own food?
All food must be brought in from an outside source/caterer with a valid Texas Food Handlers License. The kitchen is meant for light prep only.
Do you provide linens?
Not at this time. In the future, linens will be provided in our designer packages.